Privacy Policy
Last updated: May 8, 2026
Welcome to Moonlit Media LLC (“Moonlit Media,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, communicate with us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Moonlit Media LLC is a branding, website design, and creative agency serving businesses nationwide.
If you have any questions regarding this Privacy Policy, you may contact us at:
Moonlit Media LLC
Gilbertsville, Pennsylvania
Email: [email protected]
Website: https://moonlitmedia.com/
Information We Collect
We may collect personal information in the following ways:
Information You Voluntarily Provide
When you:
- Fill out a contact form
- Submit a project inquiry
- Schedule a discovery call
- Download resources or lead magnets
- Subscribe to our newsletter
- Request a quote
- Communicate with us by email, phone, forms, or social media
- Become a client
We may collect:
- Name
- Email address
- Phone number
- Business name
- Website URL
- Billing information
- Project details
- Uploaded files, images, or documents
- Any other information you choose to provide
Automatically Collected Information
When you browse our website, certain information may be collected automatically through analytics tools and cookies, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring websites
- Click behavior
- General geographic location
This information helps us improve our website, services, and marketing efforts.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Provide proposals, quotes, and services
- Communicate about ongoing projects
- Process invoices and payments
- Improve our website and user experience
- Send newsletters or marketing communications
- Deliver downloadable resources
- Analyze website traffic and advertising performance
- Retarget website visitors through advertising platforms
- Maintain website security and prevent fraud
- Comply with legal obligations
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies, including tools provided by third parties such as:
- Google Analytics
- Google Ads
- Meta/Facebook Pixel
- CRM and marketing automation platforms
These technologies help us understand website usage, improve performance, and show relevant advertisements.
You may disable cookies through your browser settings. Please note that some website functionality may be affected.
Email Marketing
If you subscribe to our newsletter, download a resource, or otherwise opt into marketing communications, we may send you:
- Business updates
- Educational content
- Marketing emails
- Promotions or offers
- Portfolio updates
- Helpful resources related to branding and website design
You may unsubscribe at any time using the unsubscribe link included in our emails.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party providers who assist in operating our business and website, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- CRM systems
- Scheduling platforms
- Analytics providers
- Advertising platforms
- Contractors or service providers assisting with projects
These third parties only receive the information necessary to perform their services.
We may also disclose information when required by law or to protect our rights, property, or safety.
Client Project Information
As part of our design and development services, clients may provide business information, website content, images, login credentials, or other project-related materials.
We take reasonable measures to protect client information; however, clients are responsible for:
- Maintaining secure passwords
- Providing accurate information
- Managing access to third-party accounts
- Maintaining backups where applicable
While we strive to use secure systems and processes, no online transmission or storage method can be guaranteed to be 100% secure.
Payment Information
Payments may be processed through secure third-party payment providers such as Stripe or similar platforms.
We do not store full credit card information on our servers.
Please review the privacy policies of those payment providers for additional information.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no website, server, email transmission, or internet-based system can be guaranteed to be completely secure.
By using our website, you acknowledge and accept these risks.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request information regarding how your data is used
To make a request, please contact us at [email protected].
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Retention of Information
We retain information only as long as necessary for business, legal, accounting, or operational purposes.
Client records, communications, invoices, and project files may be retained for administrative and legal purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Your continued use of our website after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Moonlit Media LLC
https://moonlitmedia.com/
[email protected]